Privacy Policy

Zoi Salon ("we", "our", "us"), operating at 50, MG Road, Bangalore, respects the privacy of every guest and visitor to our website. This policy explains what personal information we collect and how we use it.

1. Information we collect

When you use our website or book an appointment, we may collect: your name, phone number, preferred service, preferred date, and any message you include in our enquiry form. When you visit the salon, we may collect service history and basic skin/hair notes for quality of service.

2. How we use your information

We use your information to confirm appointments over WhatsApp or phone, to share pricing and prep instructions, to send post-service care and to occasionally inform you about new services or festive offers. We do not sell your information.

3. Analytics and tracking

This website uses Google Tag Manager, Google Analytics and Meta Pixel to understand how visitors use our pages and to measure advertising. These services may set cookies on your device. You can disable cookies in your browser settings.

4. WhatsApp communication

Our primary booking and support channel is WhatsApp. When you submit our form or click a WhatsApp CTA, your details open in a WhatsApp chat with our front desk. Meta's terms govern that chat; please see Meta's privacy policy for more.

5. Data retention

We retain enquiry and service data only for as long as required to serve you and to meet statutory obligations.

6. Your rights

You may request access, correction or deletion of your personal data at any time by writing to us on WhatsApp at +91 98334 12222.

7. Contact

For any privacy questions please reach us on WhatsApp +91 98334 12222 or visit us at 50, MG Road, Bangalore, Karnataka 560001.